Special Orders
  1. Feel free to email us with any special requests or ideas for stickers that you may have at melanie@printagift.com.au
  2. We are open to suggestions and new ideas
Security
  1. We have created a secure transaction environment for commerce on the Internet.
  2. Our e-commerce system uses Secure Sockets Layer technology (SSL) to ensure your shopping experience is safe, sound and secure at all times
  3. SSL is the system that is used by all reputable e-commerce sites
  4. In the event of unauthorised use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.
Privacy
  1. Our printagift.com.au Privacy Pledge is that information given to us will only be used to enhance your shopping experience, resulting in a more personalised service for you. We are fully committed to protecting your privacy.


  2. Any personal information that you submit will be used simply to process your orders and is protected by our secure server.

  3. printagift.com.au is not involved in the selling, trading or alternative unauthorised use of personal information.We promise that we will not pass on your personal details to any other organisations
Delivery
  1. Once you have selected your products, printagift.com.au will mail them to any address in Australia at the standard delivery charge of AUD $7.00 per parcel.
  2. printagift.com.au does not deliver to any other country at this stage.
  3. Please allow a maximum of 3 weeks for delivery unless notified otherwise. We will provide you with an estimated date for delivery of all parcels. While we make every effort to deliver by this time, all dates specified are estimates only. We have aligned ourselves with Australia Post who we believe will always do their best to deliver products by the estimated delivery date.Please note that if an item has been lost in transit, we will not despatch a replacement item immediately. Replacement items will be despatched according to our discretion. Without limiting the operation of any other Terms and Conditions herein, we will not accept liability for any loss or damage arising from a late delivery. Without limiting the operation of any other Terms and Conditions herein, you agree that late delivery does not constitute a failure of our agreement, and does not entitle you to cancellation of an order. Without limiting the operation of any other Terms and Conditions herein, we will not accept liability for any loss or damage arising from items lost, stolen or damaged after delivery has taken place.
  4. It is your obligation to enter the correct delivery address details at the time of ordering. Should you enter the wrong address, we are not obliged to re-send the order to the correct address at our expense.
Payment
  1. Purchasing online with your credit card is the simplest and most convenient way of shopping. Simply fill in your details and we bill the purchase to your account.
  2. printagift.com.au accepts most major credit cards: VISA, MasterCard, and Bankcard
  3. Our online payment system at printagift.com.au is completely safe, as all of your credit card details are encrypted.
  4. We gladly accept cheques mailed to P O Box 1672 Bondi Junction NSW 1355
Receipt
  1. At the end of the payment process you will be presented with a confirmation screen containing your receipt number. This page can be printed for your reference. You will also be sent an email confirming this receipt number as soon as your order has been finalised.
Orders
  1. Orders will not be despatched until payment in full has been received and printagift.com.au is satisfied with the integrity of the order.

    Without limiting the operation of any other Terms and Conditions herein, printagift.com.au is not responsible for any loss or damage caused by late delivery or cancellation of an order or a product.

    Placement of an order by you constitutes an offer to enter into an agreement with us ("your offer"). We will email you an Order Confirmation for the sole purpose of confirming the details of your offer. Please note that our Order Confirmation does not constitute an acceptance of your offer or reflect the status of your order in any way.
Returns and Exchanges
  1. Due to the personalised nature of the products, printagift.com.au will not exchange or refund goods unless they were damaged or faulty when purchased.
  2. Except where required by law, you must return damaged goods within 14 days of receipt.
  3. In the event that you receive a defective or damaged product, we will refund the original product price and delivery via the original method of payment. Alternatively, if you request a replacement, we will despatch your replacement item (subject to availability) once we receive the return, at our cost.

Should you have any other problems, please don't hestitate to contact us via the details upon the Contact Us page.